Terms of service
1. The service
Grissla fetches invoices from your accounting system, sends payment links, handles reminders on your schedule, mediates bank payment, sends receipts and books payments back into the accounting system. The service is provided by[company details to be completed: registered name, business ID, address].
2. Account and responsibility
You are responsible for keeping your account details accurate and for ensuring only authorised people have access. The company is responsible for the content of its invoices: that they are correct, have a legal basis, and that reminder fees and late-payment interest comply with applicable law. Debt collection is never carried out without the company's explicit approval.
3. Price and payment
The price is EUR 0.50-1 per payment link sent. Payment link, bank payment, reminders, receipts and reconciliation are included. No monthly fees, no setup fees, no lock-in period. Fees are invoiced monthly in arrears. Price changes are announced at least 30 days in advance.
4. Payment mediation
Payments from invoice recipients are mediated by FLIQ Payments under their terms. Grissla initiates payment requests and receives confirmations, but is not a payment service provider and does not hold funds.
5. Your data
The company owns its data: invoices, customer details and history. On termination the data can be exported, and is deleted afterwards on request. Agency relationships are voluntary and can be changed or ended without affecting the company's data. Personal data is processed according to ourprivacy policy.
6. Availability and limitation of liability
We aim for high availability but do not guarantee that the service is free from interruptions or errors. The service sends and reconciles invoices but does not replace the company's own bookkeeping. Our aggregate liability is limited to the fees the company has paid for the service during the last twelve months. We are not liable for indirect damages, nor for faults in third-party services (accounting systems, payment mediation, email delivery).
7. Termination
No lock-in period. The company may stop using the service at any time. We may terminate the agreement with 30 days' notice, or immediately in case of misuse or unlawful use.
8. Changes and governing law
Material changes to these terms are announced at least 30 days in advance. The agreement is governed by Finnish law. Disputes are settled primarily through negotiation, thereafter at the District Court of Åland.